Effective Date: January 2, 2024Address: 614 Frostspire Road, Duluth, MN 55802, United StatesContact: [email protected]
icicles.top ("we," "us," or "our") operates a winter-magic puzzle game focused on ice crystal crafting, frozen landscape exploration, and seasonal puzzle-solving. This Privacy Policy explains how we collect, use, disclose, and protect your information when accessing or using our website, games, and related services (the "Services"). By using the Services, you consent to the practices described herein.
1. Information We Collect
Personal Information: Account registration requires your email address, username, and encrypted password. Optional details include your favorite ice crystal design and preferred winter magic theme. For in-game purchases (e.g., rare crystal templates, decorative ice elements, premium frozen zones), payment information is collected via third-party processors (Stripe, PayPal) and not stored on our servers.
Gameplay & Technical Data: We automatically collect crystal crafting progress, puzzle completion metrics, exploration logs of frozen regions, device specifications (model, OS, battery life), IP address, and session duration. Player crafting patterns are tracked to refine puzzle mechanics and ice-themed content design.
Cookies & Tracking Technologies: Essential cookies enable account login, save crafting progress, and store crystal preferences. Non-essential cookies (Google Analytics) measure engagement and identify popular puzzle types, with your explicit consent.
2. How We Use Your Information
To create and manage your account, authenticate access, and deliver core Services (cross-device progress sync, crystal collection unlocks).
To process purchases, deliver virtual items, and resolve payment-related issues.
To analyze gameplay data to fix bugs (e.g., crystal formation glitches), adjust puzzle difficulty, and develop winter-magic content aligned with player preferences.
To communicate with you (new crystal releases, seasonal ice events, support responses) via email or in-app messages.
To enforce our Terms of Service and prevent fraudulent activity (unauthorized access to premium crystal templates).
3. Disclosure of InformationWe do not sell or rent personal information. We may share data:
With third-party service providers (cloud hosting via AWS, payment processors, analytics platforms) bound by confidentiality agreements.
To comply with legal requirements (subpoenas, court orders) or protect rights, property, or safety of users or the public.
In the event of a merger, acquisition, or asset sale, with prior notice to you.
4. Your Rights & Choices
Access, update, or delete personal information via account settings; contact [email protected] for permanent account deletion.
Manage cookie preferences through your browser (non-essential cookies do not impact core gameplay).
Opt out of marketing communications by clicking "unsubscribe" in emails or adjusting notification settings.
5. Data Security & RetentionIndustry-standard security measures (end-to-end encryption, secure servers, regular audits) protect your information. Personal data is retained while your account is active or as required by law. Gameplay data is stored for 18 months post-account deletion for progress records and content improvement.
6. Children’s PrivacyThe Services are intended for users aged 8 and older. We do not knowingly collect data from children under 8. If identified, such information is promptly deleted. Parents/guardians may verify or delete their child’s data by contacting us.
7. Changes to This PolicyWe may update this Privacy Policy periodically. Revised versions are posted with a new effective date. Continued use of the Services after changes constitutes acceptance of the updated policy.